CONFIDENTIAL & PRIVILEGED — Prepared in connection with AXA Insurance Claim Ref: 12648569H. Intended solely for the named parties and their professional advisers.
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Initial Flood Record

Contemporaneous Record · Night of Loss

Contemporaneous Record: Water Escape & Safety Evacuation

The following media were recorded by the occupants on mobile devices during the water escape on the night of the date of loss. This evidence provides a contemporaneous, real-time record of the event as it unfolded.

Context and Curtailment of Recording

The video record is necessarily brief. The occupants — a family including three young children and an 88-year-old grandmother — were compelled to evacuate the property when the water ingress reached the electrical installation, resulting in a power failure and creating an immediate risk to the family's safety.

The decision to cease recording and leave was not a choice. It was a necessity dictated by the conditions within the property at that time.

Evidentiary Significance

This footage is not a complete record of the event. It is a contemporaneous record of the event's onset, and it establishes the following:

1

The Nature of the Escape

Water was released in an uncontrolled manner and spread beyond what the occupants were able to manage.

2

The Escalating Impact

The initial videos capture the onset of the escape. The photographic record that follows documents its continued escalation, with water spreading through ceilings, walls, and floors across multiple rooms and levels of the property.

3

The Reason for Evacuation

The water reached the electrical systems. The power failed. The property became unsafe. The family left shortly after.

The videos document the cause. The professional reports and photographic surveys that follow document the full extent of the resulting damage.

Video Evidence — Night of Loss

Ground Floor

Video 1 — Initial water escape: water cascading through ceiling into ground floor rooms.

Multiple Rooms

Video 2 — Escalating ingress: water spreading across multiple floor levels, forcing evacuation.

Photographic Evidence — Night of Loss

15 photographs captured on mobile devices during and immediately after the initial water escape. Click any image to enlarge.

Ground floor kitchen — water pooling across herringbone parquet flooring. Towel laid as emergency containment measure.Kitchen
Flooring

Ground floor kitchen — water pooling across herringbone parquet flooring. Towel laid as emergency containment measure.

Ground floor kitchen ceiling — water staining and saturation visible around recessed light fittings. Electrical installation exposed to water ingress.Kitchen Ceiling
Electrical Risk

Ground floor kitchen ceiling — water staining and saturation visible around recessed light fittings. Electrical installation exposed to water ingress.

Hallway / kitchen threshold — water spreading from hallway into kitchen across both herringbone parquet floors. Multi-room spread documented.Hallway / Kitchen
Multi-Room Spread

Hallway / kitchen threshold — water spreading from hallway into kitchen across both herringbone parquet floors. Multi-room spread documented.

Hallway — water staining to ceiling and cornice at hallway/reception room junction. Wet patches visible on ceiling plasterwork. Family dog visible in background.Hallway
Ceiling Damage

Hallway — water staining to ceiling and cornice at hallway/reception room junction. Wet patches visible on ceiling plasterwork. Family dog visible in background.

Ground floor hallway — standing water on herringbone parquet. Dark staining and saturation across multiple boards. Immediate onset of parquet deformation.Hallway
Flooring

Ground floor hallway — standing water on herringbone parquet. Dark staining and saturation across multiple boards. Immediate onset of parquet deformation.

Ground floor landing/corridor — standing water with blue towel used as emergency containment. Water visible pooling at door threshold.Ground Floor Corridor
Standing Water

Ground floor landing/corridor — standing water with blue towel used as emergency containment. Water visible pooling at door threshold.

Child's bedroom — standing water across engineered wood flooring. Blue towel and items displaced. Water visible at skirting boards and desk base.Child's Bedroom
Bedroom Flooding

Child's bedroom — standing water across engineered wood flooring. Blue towel and items displaced. Water visible at skirting boards and desk base.

Ground floor ceiling — water dripping through recessed light fitting. Blue cable visible. Multiple water trails across ceiling plasterwork.Ground Floor Ceiling
Electrical Risk

Ground floor ceiling — water dripping through recessed light fitting. Blue cable visible. Multiple water trails across ceiling plasterwork.

Upstairs bathroom — floor tiles covered in standing water. Bath mat submerged. Water source room: origin of the escape of water event.Upstairs Bathroom
Source Room

Upstairs bathroom — floor tiles covered in standing water. Bath mat submerged. Water source room: origin of the escape of water event.

Upstairs bathroom — full floor saturation. Bath tiles and floor tiles covered in standing water. Extent of water accumulation at source.Upstairs Bathroom
Source Room

Upstairs bathroom — full floor saturation. Bath tiles and floor tiles covered in standing water. Extent of water accumulation at source.

Ground floor ceiling — large water staining and plaster damage. Crack lines visible across ceiling. Evidence of water tracking through ceiling void.Ground Floor Ceiling
Ceiling Damage

Ground floor ceiling — large water staining and plaster damage. Crack lines visible across ceiling. Evidence of water tracking through ceiling void.

Hallway / kitchen junction — water spread across both floor areas. Parquet boards showing immediate saturation and staining on night of event.Hallway / Kitchen
Multi-Room Spread

Hallway / kitchen junction — water spread across both floor areas. Parquet boards showing immediate saturation and staining on night of event.

Bedroom ceiling — water staining and damp patches visible on ceiling plasterwork. Evidence of water tracking from above through ceiling void.Bedroom Ceiling
Ceiling Damage

Bedroom ceiling — water staining and damp patches visible on ceiling plasterwork. Evidence of water tracking from above through ceiling void.

Ground floor ceiling — extensive water saturation marks across ceiling plasterwork. Two recessed light fittings visible with water damage around housings.Ground Floor Ceiling
Electrical Risk

Ground floor ceiling — extensive water saturation marks across ceiling plasterwork. Two recessed light fittings visible with water damage around housings.

Bedroom — water staining running down wall from ceiling junction. Wet streak marks indicate water tracking down from ceiling void above.Bedroom
Wall Damage

Bedroom — water staining running down wall from ceiling junction. Wet streak marks indicate water tracking down from ceiling void above.

Note on Evidential Record

The material presented on this page represents contemporaneous photographic and video records captured during the initial water escape event at 70 High Road, Buckhurst Hill. All media was recorded on mobile devices by the occupants during the event itself.

This contemporaneous record should be considered alongside the subsequent professional photographic surveys, structural reports, and QS assessments which document the full extent of damage revealed during strip-out and remediation works.